Helix VS WeGene

UPDATED Dec. 2018
Table Of Contents+

After making the initial decision to explore your ancestry and genetic origins, you are faced with a multitude of nuances, separating one ancestry DNA testing company from the next. Helix and WeGene are both excellent choices for the task at hand, but one will certainly come out on top once you identify your specific needs and expectations. Their services, although high-quality and professional, differ in small but important aspects, even though they seemingly do the same thing. Our comparison will help you spot those differences between Helix and WeGene, allowing you to make an optimal and fully personalized choice.

WeGene
Explore Your Asian Heritage
VS
Helix
All DNA Tests In One Place

Highlights

WeGene
WeGene is a DNA testing company that develops solutions for exploring your Asian heritage and learning more about your genetic health and predispositions for certain diseases and conditions.
  • High-quality FDA-approved Genotek at-home DNA testing kit
  • Custom-designed high-density Affymetrix processing chips
  • Simple testing process/highly accurate and reliable results
  • Price: $74.00
  • Shipping:Unknown
Helix
Helix is a DNA testing company that performs the sequencing of your DNA and applies the results to an incredible number of different testing solutions offered by its wide range of partners.
  • Processing laboratories with CLIA & CAP accreditations
  • Impressive variety of different DNA testing solutions
  • Experienced team of scientists and genetic advisors
  • Price: $59.99
  • Shipping:

Compare Features

WeGene
Tests
WeGene test
Sample Collection Type
saliva
Genetic Markers Checked
400,000
Geographic Regions Covered
Unknown
Ancestral Makeup Report
Paternal Lineage
Maternal Lineage
Neanderthal Percentage
Native American DNA Coverage
Jewish DNA Coverage
Cousin matching
Database Size
Unknown
Family Tree Integration
Chromosome Browser
Health Report
Average Result Time
4-6 Weks
Research Participation
Raw Data Upload
Raw Data Download
Technology
Custom Illumina
Privacy and Security
WeGene only collects the data required to provide its services and will never disclose it to any third parties, including online marketing services. Data storage is based on HIPAA rules and regulations, which includes HTTPS encryption on the entire website, separate storage of user info and genomic data, cloud backups, cloud AND local storage, and more.
Helix
Tests
Sample Collection Type
Genetic Markers Checked
Geographic Regions Covered
Ancestral Makeup Report
Paternal Lineage
Maternal Lineage
Neanderthal Percentage
Native American DNA Coverage
Jewish DNA Coverage
Cousin matching
Database Size
Family Tree Integration
Chromosome Browser
Health Report
Average Result Time
Research Participation
Raw Data Upload
Raw Data Download
Technology
Privacy and Security

Compare Ratings

WeGene
FINAL RATING
7.9/10
Scope Of DNA Test(s)
Test Processing Times
Privacy & Security
Value For Money
Overall Experience
Helix
FINAL RATING
9.5/10
Scope Of DNA Test(s)
Test Processing Times
Privacy & Security
Value For Money
Overall Experience

Compare User Reviews

WeGene
  • Submitted By Alan on 10/17/2018
    My daughter in law did the transfer to WeGene from 23andme. Its been about three months now and she has Zero cousin matches. I know something is wrong because I see more than a dozen matches on GEDmatch with WeGene test kits. Also there is no link to contact any customer service for help.
  • Submitted By Linda Reynolds on 04/08/2018
    I had a ton of questions when I first found Wegene and the support team was nothing short of impressive. So patient and friendly, they answered everything I asked and then some. As far as the actual test is concerned, I got my results in 4 weeks and there’s just a bunch to explore so it can get pretty overwhelming. Long story short, great company with an excellent Asian-centric test. I did have some delivery problems but it was all pretty smooth from there.
  • Submitted By Robert Lee on 12/12/2017
    Been searching for a test like this for ages to tell me more about my Chinese roots. I already did the ancestrydna test so that was pretty convenient since I just transferred my results to wegene and got even more information pretty cheap.
Helix
  • Submitted By Patricia T. on 09/05/2018
    Helix is an amazing company for discovering more about yourself through your DNA. I am more than satisfied with what the value I received for my money. However, the company (and its partners) really needs to work on speeding up test processing times. I waited for my results for 2 months, which was frustrating, to say the least. Other than that, it is a flawless service and you will not regret using it for your DNA explorations.
  • Submitted By Dennis Bell on 08/25/2018
    Helix is a good company with partnerships with all the famous brands in the industry. I chose to do an ancestry test via Helix because I wanted easy access to other information from my DNA - which is exactly what I got. The whole procedure is fast and easy to follow, and I received my results sooner than I expected. Honest recommendation.
  • Submitted By Donna Hoffman on 08/19/2018
    Sent my sample in early May, it is now August 19 and still cannot access results. I have contacted both Helix and Insitome, followed all instructions and it is not working. I was told I could print out the things I want but, if I can not access it, I can not print it out. I am told it is working on their end and thats great, does me no good though. I have nothing good to say.
  • Submitted By David Kiehl on 03/24/2018
    Helix charges $13.67 for 2 day Fed Ex delivery. Don't do it the ground shipping is faster Complaint to Helix with response "Dang Lu Sat 3/24/2018, 12:32 AM Hello David, Based on the order history, it looks like the order was placed on 3/21/2018 at 5:05 PM which would be too late for FedEx to pick up the package. The order was fulfilled and picked up by FedEx on 3/22/2018. Once FedEx picks up the order, it is out of Helix's hands on the shipping portion. I understand your frustration, however cannot provide a refund for the shipping. Thank you, Dang Lu Helix Customer Care My response to Helix I guess I am confused. Your site states 2-day shipping, I paid you, not Fed Ex for 2-day shipping. Therefore you are legally responsible for the guarantee for 2-day shipping. I appreciate your offer for a discount which should be in conjunction with a refund, for a service that you offer but was not fulfilled. I am very unhappy with your substandard business practices and will keep this in mind before using your company again. Rest assured, I will be certain to inform potential customers as well as legal authorities of this travesty & illegal practice. I would strongly suggest a disclaimer stating that due to using an unreliable shipping partner, or total apathy by Helix or Fed Express, that rush 2-day delivery will most likely arrive after our usual 5-7 day ground shipping. Not including delays due to weather, flocks of migratory birds or butterflies, the occasional person tying helium balloons to a lounge chair and infiltrating airspace whether occupied by aircraft or not and any other lame excuse we can concoct.

Winner

Helix is a DNA testing hub that incorporates the testing portfolios of numerous companies and puts them all under one roof, resulting in probably the most impressive DNA testing online store on the market. Read our dedicated Helix review to learn all about the company, its impeccable service, and numerous testing solutions.

* All the prices on this website are subject to change without notice. While we put a great deal of effort into making sure that all the prices are accurate, one or more products may have outdated prices. Please visit the specific product’s official website for exact prices.
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