Vitagene VS Helix

UPDATED Jun. 2018
Table Of Contents+

If you would like to explore your genetic health and wellness, as well as other traits influenced by your DNA, you may want to know whether Helix or Vitagene is a more suitable choice for you. While they are both good companies with stellar reputations, they do not offer the same tests or health reports. When choosing a DNA testing company, it is important to clearly define what you are looking for and choose accordingly. In the table below, you can compare these two DNA testing providers, viewing their offers side by side. This can help you easily and quickly decide whether Helix or Vitagene meets your expectations and delivers the data you are interested in.

Helix
All DNA Tests In One Place
VS
Vitagene
Unique combination of genetic tests.

Highlights

Helix
Helix is a DNA testing company that performs the sequencing of your DNA and applies the results to an incredible number of different testing solutions offered by its wide range of partners.
  • Processing laboratories with CLIA & CAP accreditations
  • Impressive variety of different DNA testing solutions
  • Experienced team of scientists and genetic advisors
  • Price: $59.99
  • Shipping:
Vitagene
Vitagene offers a multitude of different DNA testing solutions ranging from health & wellness to ancestral ethnic percentages. The company was founded in 2014 in San Francisco, California.
  • Modern processing laboratory with CLIA and CAP certifications
  • Excellent team of professionals and effective user support
  • Testing kits compliant with FDA's Good Manufacturing Practice
  • Price: $49.00
  • Shipping:USA Only

Compare Features

Helix
Tests
Sample Collection Type
Genetic Markers Checked
Geographic Regions Covered
Ancestral Makeup Report
Paternal Lineage
Maternal Lineage
Neanderthal Percentage
Native American DNA Coverage
Jewish DNA Coverage
Cousin matching
Database Size
Family Tree Integration
Chromosome Browser
Health Report
Average Result Time
Research Participation
Raw Data Upload
Raw Data Download
Technology
Privacy and Security
Vitagene
Tests
Vitagene offers one ancestry DNA test - Health + Ancestry Report. The results explore your ethnic percentages and include a health-related report as well.
Sample Collection Type
Cheek Swab
Genetic Markers Checked
Unknown
Geographic Regions Covered
Unknown
Ancestral Makeup Report
Paternal Lineage
Maternal Lineage
Neanderthal Percentage
Native American DNA Coverage
Jewish DNA Coverage
Cousin matching
Database Size
Unknown
Family Tree Integration
Chromosome Browser
Health Report
Average Result Time
4-6 Weeks
Research Participation
Raw Data Upload
Raw Data Download
Technology
Unknown
Privacy and Security
Vitagene follows all the industry standards regarding user privacy and security. Your personal DNA file will never contain any information that can identify you as an individual and the company will never share your data without your consent.

Compare Ratings

Helix
FINAL RATING
9.0/10
Scope Of DNA Test(s)
Test Processing Times
Privacy & Security
Value For Money
Overall Experience
Vitagene
FINAL RATING
9.3/10
Scope Of DNA Test(s)
Test Processing Times
Privacy & Security
Value For Money
Overall Experience

Compare User Reviews

Helix
  • Submitted By David Kiehl on 03/24/2018
    Helix charges $13.67 for 2 day Fed Ex delivery. Don't do it the ground shipping is faster Complaint to Helix with response "Dang Lu Sat 3/24/2018, 12:32 AM Hello David, Based on the order history, it looks like the order was placed on 3/21/2018 at 5:05 PM which would be too late for FedEx to pick up the package. The order was fulfilled and picked up by FedEx on 3/22/2018. Once FedEx picks up the order, it is out of Helix's hands on the shipping portion. I understand your frustration, however cannot provide a refund for the shipping. Thank you, Dang Lu Helix Customer Care My response to Helix I guess I am confused. Your site states 2-day shipping, I paid you, not Fed Ex for 2-day shipping. Therefore you are legally responsible for the guarantee for 2-day shipping. I appreciate your offer for a discount which should be in conjunction with a refund, for a service that you offer but was not fulfilled. I am very unhappy with your substandard business practices and will keep this in mind before using your company again. Rest assured, I will be certain to inform potential customers as well as legal authorities of this travesty & illegal practice. I would strongly suggest a disclaimer stating that due to using an unreliable shipping partner, or total apathy by Helix or Fed Express, that rush 2-day delivery will most likely arrive after our usual 5-7 day ground shipping. Not including delays due to weather, flocks of migratory birds or butterflies, the occasional person tying helium balloons to a lounge chair and infiltrating airspace whether occupied by aircraft or not and any other lame excuse we can concoct.
  • Submitted By Ian Black on 03/11/2018
    Can't believe this! I just did the test and all of a sudden, I can order a bunch more without having to do pretty much anything.
  • Submitted By Jayna Moore on 01/27/2018
    Great choice, great prices, superb service!
  • Submitted By Jake Thomas on 12/22/2017
    The kit took a while to arrive but it was smooth sailing from there.
Vitagene
  • Submitted By Steve on 06/13/2018
    Vitagene worked great! I did the DNA test and got my health and fitness reports in about 3 weeks. I really liked their supplement recommendations too.
  • Submitted By Kelly ob 04/28/2018
    Horrible customer service. When I complained about it, I was answered by the same person who was rude to me in the first place. Avoid. I have had no similar issues with 23 and me or Ancestry.
  • Submitted By Sadie on 03/21/2018
    Save your money- Scam report The DNA testing is fine. . . BUT save your money on the "Wellness" report. You can get better information off the internet. All you get is diet information such as you need to drink 7 glasses of water a day, and salt could make your blood pressure rise. Once they get your money there are NO refunds, all Vitagene want to do is sell you supplements and argue with you about there lame report. The report is not even worth $5.00 let alone $49.00. if you want a good report go to Promethease.com and pay $5.00 for a much better report with some information.
  • Submitted By Amy Parker on 12/28/2017
    Reasonable prices compared to some other dna testing companies I've seen.

Winner

Vitagene is a privately held provider of various forms of DNA testing. The company was launched in 2014 in San Francisco, CA, and is dedicated to healthcare, genetics, nutrition, exercise, vitamins, and diet. Read our comprehensive Vitagene review to learn more about the company itself and the wide spectrum of genetic testing services it offers.

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