After making the initial decision to explore your ancestry and genetic origins, you are faced with a multitude of nuances, separating one ancestry DNA testing company from the next. CRI Genetics and Living DNA are both excellent choices for the task at hand, but one will certainly come out on top once you identify your specific needs and expectations. Their services, although high-quality and professional, differ in small but important aspects, even though they seemingly do the same thing. Our comparison will help you spot those differences between CRI Genetics and Living DNA, allowing you to make an optimal and fully personalized choice.
- Experienced scientific team + CLIA-certified testing lab
- 99.9% testing accuracy with 642,824 genetic markers checked
- Proprietary testing algorithm + 8-week efficiency guarantee
- Price: $99.00
- Shipping:USA, UK, Canada, Mexico, Puerto Rico, and Spain
- 80 world regions covered, including 21 in the British Isles
- 15-fold analysis of 650,000 genetic markers in your genome
- Free shipping and result updates; raw DNA data download
- Price: $156.00
Compare User Reviews
- Submitted By Mark on 05/16/2019They (CRI) were over the 8 weeks to process, but were apologetic and refunded my money...and posted my results for free! A stand out among companies nowadays for honesty.Just for your information...CRI testing confirmed my allergy panel and my wife's allergy panel done by a local M.D.I got no surprises, but my wife's test was VERY different than we expected, Later checking of birth records/service records/marriage records showed CRI was correct, in that here ancestry showed she was mostly south American (Peru).I opted for the maternal and y haplogroup testing and also no surprises therePeople want fluff, not facts, and I wanted facts....not fluff. I'm intelligent enough to do the research. I know my history back to mid-1500's. CRI DNA agreed with the research.I'm sorry that people aren't genetically what they thought that they should be. We're mostly mongrels if you aren't African, and I'm pleased that CRI seems to give a crap about honesty. It says worlds for them.Mark
- Submitted By David Langdon on 05/04/2019I would not recommend this company and I suspect some of the glowing reviews and online reviews are simply advertising or fake. My major complaint is simply bizarre inaccuracy. I have a well documented genealogy back to immigrants from Brit Isles and a couple from Germany in 16th-18th century and a 23&Me report matched this, plus a couple of low percentage surprises. I just received the CRI ancestry report after having to complain that it had not been sent after 10 weeks. It looks ridiculous, with a higher French ancestry than British, a claim that one of my grandparents was Peruvian (I knew them all), one of my 19th century ancestors was Gujarati, and another about 1800 was Punjabi --all with "99% accuracy"! We all know that DNA may not match family "lore" and nonpaternity may be hidden, but if I had to choose accuracy between the 23&me results that match my documented genealogy and known American immigration history, and the CRI results that alleges multiple recent ancestors from remote parts of the world, its an easy decision. I would be happy to be provided enough documentation from CRI to convince me they are more accurate than 23&Me, but I am not holding my breath.
- Submitted By Courtney on 04/24/2019DO NOT BOTHER WITH THEIR HEALTH BUNDLE. I was quite disappointed with the lack of information for "health"...unless you care about whats the best way for you to diet. If that matters to you- go for it. That is their entire "Health" Section..how you should be eating or dieting..I'm legitimately sad and I feel ripped off. 23 at least gives you information on ACTUAL genetic risks such as Parkinson's or Dementia AND the Maternal /Paternal Haplogroups are included...CRIgenetics is an additional $83 EACH. Infact- 23andMe does everything CRIgenetics does and more Ancestry was great...but I just feel empty when in regards to my Genetic Health concerns...dont waste your money like I did
- Submitted By Dawn FahsholtzI purchased a DNA Collection Kit and Ancestry Background Analysis as a gift for my mom's birthday. She lives out of state so I will give that to her next month. Any way I was charged an additional $7.42 that appeared on my credit bill. When I called to inquire, the rep Christian saw the same total I thought I had owed. He then had to put me on hold to talk to his supervisor. After 20+ minutes, he came back and told me that additional amount was sales tax. I inquired why they couldn't estimate the tax like Amazon does. I told him that was not a good business strategy. He began talking about CRI's service. I told him I would not recommend the company and that I would write a review. Sounded like he began to argue with me so I told him not to argue with me and that the conversation was over. In addition, I keep getting additional emails to purchase other reports. I don't need to be bombarded. I thought the company got 4.9* after doing my review of several companies. Now, I am concerned what type of DNA results my mom will receive. I would not recommend this company since they are not transparent in their business dealings when making a sale. If Amazon can give you an estimated sales tax, then so can CRI Genetics! Look at what other customers are saying about the DNA test results they receive. If my mom's results are bogus, then I will have to call again. My first call was recorded by CRI.
- Submitted By RCCCCcweraer on 05/11/2019You do not want to use LivingDNA. They have operational and lab issues. They are disorganized, unable to respond even within a week to a question. They apparently outsource to two different labs in different countries and yet their business is in England. We started the process in January as as of today, no results. It doesn't matter if their testing is good, we can't get our results and how much confidence can we have when they are not operationally sound?
- Submitted By JBobela 05/03/2019I submitted my Livingdna test and received an acknowledgement on Jan 8, 2019. I subsequently checked my account and found my dna test was pending with a scheduled completion date of April 2, 2019. So far so good. Then in the beginning of April the problems began. First I couldn’t login—response was that there was an incorrect entry; I couldn’t find a hot button to request password reset on the login page. Once resolved and I logged in, my account did not show any pending or completed tests—my account is there but no tests. Several emails later, I am repeatedly informed there was a system upgrade and all should be resolved. Each time I log in, there are no pending or completed tests. It is May 3, 2019 and I still have nothing. Clearing history and cache does nothing to solve the problem as they suggest. Very disappointed. The grand reviews by major media outlets can’t be true. Stick with the tried and true ancestry sites.
- Submitted By DChane on 03/03/2019Living DNA never received my test and I have been asking for a replacement test or refund and they are not responding. I have been communicating with them via email (the only way I've found to contact them in the US) and they are radio silent after two months. Buyer beware - their support is non-existent.
- Submitted By Steve on 03/01/2019Good results for geneology, have uploaded the dna results into various databases without issue. Everything delivered on time, no problem. Deducted 1 star because the cousin match feature still not running but since you can now upload elsewhere perhaps not a big deal
Living DNA provides the broadest geographical coverage of matching ancestry and ethnicity, with the English Isles represented with 21 regions. Raw DNA results are also offered for potential matching with different databases and genealogy research websites. Read all about the company's testing options in our detailed Living DNA review.