After making the initial decision to explore your ancestry and genetic origins, you are faced with a multitude of nuances, separating one ancestry DNA testing company from the next. Helix and Family Tree DNA are both excellent choices for the task at hand, but one will certainly come out on top once you identify your specific needs and expectations. Their services, although high-quality and professional, differ in small but important aspects, even though they seemingly do the same thing. Our comparison will help you spot those differences between Helix and Family Tree DNA, allowing you to make an optimal and fully personalized choice.
- Processing laboratories with CLIA & CAP accreditations
- Impressive variety of different DNA testing solutions
- Experienced team of scientists and genetic advisors
- Price: $59.99
- The widest array of different DNA tests on the market
- Free updates of your test results after the initial order
- Free transfer of raw data from AncestryDNA & 23andME
- Price: $79.00
Compare User Reviews
- Submitted By Tamara on 08/01/2019I have been trying to access my account over a week without success. I have emailed them without a response. The chat help is never online. Are they still in business?
- Submitted By mae on 04/23/2019I am not satisfied with my results at all , it was just a waist of money . I am mixed my mother is Mediterranean , and her mother my (grandmother ) is European such as German( the last name is pitzenbarger) , Norwegian , French . My father is African American and Native American (Choctaw) ancestry his mother looks very mixed . My results that I received were 49% western Africa , Northwestern Europe 18%, Northeastern Europe 10%, Southwestern Europe 10% ,Eastern Africa 4% , Eastern Europe 2% , Italy & Southern Europe 2%. yes, I know my results show that I am Black, white , and some Mediterranean that something I already knew , I really wanted to know exactly what am I. Know I have to do some research and do some more digging . I am not happy with Helix and / or with Geno 2.o .
- Submitted By Kevin on 02/27/2019Very disappointed to find out that the Helix test for Geno 2.0 does not transfer to Family Tree DNA. I can see nothing on their site that would indicate that you will get any SNP results like the old version of the data from Geno 2.30
- Submitted By Kevin Ngo 01/15/2019waste of money, doesn't tell you much that you already know
- Submitted By Lisa Rollins on 04/02/2019My boyfriend and I mailed in our Family Tree DNA results together on same day. My boyfriend rec'd notice from FT DNA about 1 week later that his kit was rec'd and he got his test results back in about 3 weeks. It took about 3 or 4 weeks for FTDNA just to send me notice that my kit was received and after two (2) months, I still have not gotten any results back. I had to contact them as I received no word or any explanation. I asked for a refund as I do not trust results at this point and I was told that my kit was just caught up in a "general delay" and they "don't do refunds". Why it took my boyfriend 3 weeks and here I am 9 weeks later... still waiting in SC.
- Submitted By Laurie Bates on 04/02/2019I sent my DNA in which was received on Feb. 25, the timetable for my results was March, then their was a delay posting and they would not get to my DNA for processing until April 1-15. Now today, April 2, there is a posting that there is another delay with dates to get to my DNA for processing is April 15 - April 30. What is up with these delays? I tried their chat at 11:30am, and found them off line. I have never seen such run around for DNA testing, this is not my first time. With their chat off and these delays, I'm thinking I got taken to the cleaners with this one. No legit company comes up with such delays going out past 60 days and turns off their chat during listed business hours. So from my experience, don't spend money for something that will just be delayed over and over. I am extremely disappointed. I have to list at least 1 star in order to post, otherwise, there would be minus stars.
- Submitted By ARCADIO DE JESUS on 01/25/2019I have done testing with 23andMe, Ancestry an and FTDNA, and believe me, there isn't any way, that 23andMe and Ancestry can compare, with FTDNA. If you test your DNA with FTDNA, and you give them the ok, they will send it to National Geographic for more testing.
- Submitted By K. Horkey on 01/14/2019I was able to upload my autosomal DNA file from Ancestry and get my matches for free. I paid $19.99 to have my Origins and Ancient Origins report. The ethnicity estimates matched up reasonably close with Ancestry's estimates. It was also interesting to get my Ancient Origins results and learn about ancient history and migrations of my ancestors. It is not a good site, in my opinion, to find relatives, as most people use Ancestry or 23andMe for that. None of my matches were surnames that I recognized, unlike on Ancestry where I was matched with all my relatives that I know in real life. I am glad that I originally took my autosomal test with Ancestry but it was a nice perk to be allowed to use the data to get services from this site.
Helix is a DNA testing hub that incorporates the testing portfolios of numerous companies and puts them all under one roof, resulting in probably the most impressive DNA testing online store on the market. Read our dedicated Helix review to learn all about the company, its impeccable service, and numerous testing solutions.