After making the initial decision to explore your ancestry and genetic origins, you are faced with a multitude of nuances, separating one ancestry DNA testing company from the next. DDC and WeGene are both excellent choices for the task at hand, but one will certainly come out on top once you identify your specific needs and expectations. Their services, although high-quality and professional, differ in small but important aspects, even though they seemingly do the same thing. Our comparison will help you spot those differences between DDC and WeGene, allowing you to make an optimal and fully personalized choice.
- High-quality FDA-approved Genotek at-home DNA testing kit
- Custom-designed high-density Affymetrix processing chips
- Simple testing process/highly accurate and reliable results
- Price: $74.00
- Testing protocols incorporate and use robotics technology
- Tests are done twice, evading potential errors/failures
- Free pre-test consultation, excellent support, Ph.D. review
- Price: $199.00
- Shipping:USA, Canada
Compare User Reviews
- Submitted By Alan on 10/17/2018My daughter in law did the transfer to WeGene from 23andme. Its been about three months now and she has Zero cousin matches. I know something is wrong because I see more than a dozen matches on GEDmatch with WeGene test kits. Also there is no link to contact any customer service for help.
- Submitted By Linda Reynolds on 04/08/2018I had a ton of questions when I first found Wegene and the support team was nothing short of impressive. So patient and friendly, they answered everything I asked and then some. As far as the actual test is concerned, I got my results in 4 weeks and there’s just a bunch to explore so it can get pretty overwhelming. Long story short, great company with an excellent Asian-centric test. I did have some delivery problems but it was all pretty smooth from there.
- Submitted By Robert Lee on 12/12/2017Been searching for a test like this for ages to tell me more about my Chinese roots. I already did the ancestrydna test so that was pretty convenient since I just transferred my results to wegene and got even more information pretty cheap.
- Submitted By tori maricelli on 09/10/2019I talked to service rep Michelle Sexton and she was great and helped me through the whole process. I did not do a conventional test on one of the subjects. DNA was collected off an item that belonged to one of the parties. All of customer service agents were great and showed me compassion and caring. All went well except one little hiccup which was that one of the lab techs gave me the wrong day on when results would be in. A manager got in touch with me and explained the mix up and apologized profusely. I paid extra to have the test kit sent over night and they paid for me to ship back over night which was fantastic. I had to pay a little extra for testing due to the one sample being taken from an item other than cheek swab. All in all I was satisfied and would recommend and although I hope I NEVER have to do this again, I would use this lab. I would also recommend shipping and receiving OVER NIGHT mail. It was well worth the money and peace of mind we now have. God bless
- Submitted By Lori Braun on 04/16/2019This place is horrible. Unprofessional at best. Toying with peoples lives... their emotional state is just down right unacceptable. They promise results and do not follow through. Not once but twice. We still do not have our results as of today. They dont answer the phone, let alone return calls. Leave you on hold for hours. I should have read the reviews first, but seeing how this is supposed to be the best, I didn't. And my/our families are paying for it. I will be contacting the BBB as well. I want what they have done on record. I also posted a review on their site and it was deleted this morning. This place is a joke.
- Submitted By Anna on 03/31/2019HORRIBLE service. Keep getting the run around on our test results. Paid for results in two days and its a week now and they keep making excuses as to why its not done. DO NOT USE this company!! They don't even deserve one star. Their collector filled out everything and did the swabs and they are still giving us a hard time getting results. No one ever picks up the phone, on hold for hours then the system hangs up on you.
- Submitted By Savannah Calhoun 01/18/2019This is the worst experience! I decided to get a paternity test with a guy who can be my dad. We sent them off November 27. Two weeks later I had not received any email. I called and they said my samples were received and I would know my results the next day. They required a reswab. I sent the email requiring a new test. I did not receive it until I called after over a week. I finally received it and sent it back the 27th of December. I did not receive a email so I called and was told they hadn't received them and to call USPS. After waiting on the phone with USPS for 2 hours I found out they received my samples the 28th. I called again and it was confirmed. Here I am on Friday with no results in sight. Hold time is so long!
WeGene is one of the few DNA testing companies that focus primarily on exploring East Asian heritage and put a special emphasis on Chinese ancestry. Read our dedicated WeGene review to see how its testing solutions can help you learn more about your genetic background, fitness levels, and predispositions to numerous health conditions and hereditary diseases.