After making the initial decision to explore your ancestry and genetic origins, you are faced with a multitude of nuances, separating one ancestry DNA testing company from the next. Helix and DDC are both excellent choices for the task at hand, but one will certainly come out on top once you identify your specific needs and expectations. Their services, although high-quality and professional, differ in small but important aspects, even though they seemingly do the same thing. Our comparison will help you spot those differences between Helix and DDC, allowing you to make an optimal and fully personalized choice.
- Processing laboratories with CLIA & CAP accreditations
- Impressive variety of different DNA testing solutions
- Experienced team of scientists and genetic advisors
- Price: $59.99
- Testing protocols incorporate and use robotics technology
- Tests are done twice, evading potential errors/failures
- Free pre-test consultation, excellent support, Ph.D. review
- Price: $199.00
- Shipping:USA, Canada
Compare User Reviews
- Submitted By Patricia T. on 09/05/2018Helix is an amazing company for discovering more about yourself through your DNA. I am more than satisfied with what the value I received for my money. However, the company (and its partners) really needs to work on speeding up test processing times. I waited for my results for 2 months, which was frustrating, to say the least. Other than that, it is a flawless service and you will not regret using it for your DNA explorations.
- Submitted By Dennis Bell on 08/25/2018Helix is a good company with partnerships with all the famous brands in the industry. I chose to do an ancestry test via Helix because I wanted easy access to other information from my DNA - which is exactly what I got. The whole procedure is fast and easy to follow, and I received my results sooner than I expected. Honest recommendation.
- Submitted By Donna Hoffman on 08/19/2018Sent my sample in early May, it is now August 19 and still cannot access results. I have contacted both Helix and Insitome, followed all instructions and it is not working. I was told I could print out the things I want but, if I can not access it, I can not print it out. I am told it is working on their end and thats great, does me no good though. I have nothing good to say.
- Submitted By David Kiehl on 03/24/2018Helix charges $13.67 for 2 day Fed Ex delivery. Don't do it the ground shipping is faster Complaint to Helix with response "Dang Lu
Sat 3/24/2018, 12:32 AM Hello David, Based on the order history, it looks like the order was placed on 3/21/2018 at 5:05 PM which would be too late for FedEx to pick up the package. The order was fulfilled and picked up by FedEx on 3/22/2018. Once FedEx picks up the order, it is out of Helix's hands on the shipping portion. I understand your frustration, however cannot provide a refund for the shipping. Thank you, Dang Lu Helix Customer Care My response to Helix I guess I am confused. Your site states 2-day shipping, I paid you, not Fed Ex for 2-day shipping. Therefore you are legally responsible for the guarantee for 2-day shipping. I appreciate your offer for a discount which should be in conjunction with a refund, for a service that you offer but was not fulfilled. I am very unhappy with your substandard business practices and will keep this in mind before using your company again. Rest assured, I will be certain to inform potential customers as well as legal authorities of this travesty & illegal practice. I would strongly suggest a disclaimer stating that due to using an unreliable shipping partner, or total apathy by Helix or Fed Express, that rush 2-day delivery will most likely arrive after our usual 5-7 day ground shipping. Not including delays due to weather, flocks of migratory birds or butterflies, the occasional person tying helium balloons to a lounge chair and infiltrating airspace whether occupied by aircraft or not and any other lame excuse we can concoct.
- Submitted By Latonya Waterman on 05/05/2018Excellent Service. My fiancee had concerns of whether his oldest daughter was his. We dad father-child and let's just say I have four sons and now loving my two stepdaughters. Thanks DDC for your excellent services.
- Submitted By Susy day on 04/14/2018My deceased ex husband had a woman say he was her daughters father for 37 years. The daughter had a test done using his and her blood test came back (0) not his. Both of my kids are relieved and his family just thought for sure was his daughter. Well not his thank you Jesus now maybe the daughter of the woman’s can finally find the real father after all of the years . Good luck your going to need it .
- Submitted By Caro on 03/28/2018Horrible service. I wrote a review on their page and they deleted it. I paid for fast 2 day service and its been 1 week and still waiting on Results.
- Submitted By Constance on 03/22/2018I live in NY and bought their paquet from Walgreens. Opened the paquet nothing inside. Called them then they explain that in NY DNA test have to be authorized by a doctor. They proposed to send a new kit to the person with whom I was going to do the test because the person lives in a different state. I paid for everything thing in advance (lab test and the new kits they were supposed to send). More than 3 weeks later, the person haven’t received anything. I called to make sure the name and address were good and if they can give me a tracking number. The person’s information were good but the company couldn’t give me any tracking number or something to prove to me that they sent the kits to him. Called back to cancel everything, they said they will give me back a refund, almost 2 weeks now still nothing.
Helix is a DNA testing hub that incorporates the testing portfolios of numerous companies and puts them all under one roof, resulting in probably the most impressive DNA testing online store on the market. Read our dedicated Helix review to learn all about the company, its impeccable service, and numerous testing solutions.