23andMe VS Helix

UPDATED Sep. 2018
Table Of Contents+

After making the initial decision to explore your ancestry and genetic origins, you are faced with a multitude of nuances, separating one ancestry DNA testing company from the next. Helix and 23andMe are both excellent choices for the task at hand, but one will certainly come out on top once you identify your specific needs and expectations. Their services, although high-quality and professional, differ in small but important aspects, even though they seemingly do the same thing. Our comparison will help you spot those differences between Helix and 23andMe, allowing you to make an optimal and fully personalized choice.

Helix
All DNA Tests In One Place
VS
23andMe
Explore your ancestral origins

Highlights

Helix
Helix is a DNA testing company that performs the sequencing of your DNA and applies the results to an incredible number of different testing solutions offered by its wide range of partners.
  • Processing laboratories with CLIA & CAP accreditations
  • Impressive variety of different DNA testing solutions
  • Experienced team of scientists and genetic advisors
  • Price: $59.99
  • Shipping:
23andMe
Besides offering one of the most reliable ancestry DNA tests, 23andMe is also the only company to provide health results in your final report, indicating numerous health risks and genetic traits.
  • Health reports show potential for hereditary conditions
  • 570,000 genetic markers checked within Ancestry Service
  • Company Database contains around 2 million registered users
  • Price: $99.00
  • Shipping:Worldwide (Not Available In All Countries)

Compare Features

Helix
Tests
Sample Collection Type
Genetic Markers Checked
Geographic Regions Covered
Ancestral Makeup Report
Paternal Lineage
Maternal Lineage
Neanderthal Percentage
Native American DNA Coverage
Jewish DNA Coverage
Cousin matching
Database Size
Family Tree Integration
Chromosome Browser
Health Report
Average Result Time
Research Participation
Raw Data Upload
Raw Data Download
Technology
Privacy and Security
23andMe
Tests
23andMe offers the following ancestry DNA testing solutions: - Ancestry Service - Health + Ancestry Service With Ancestry Service, you receive an overview of your ethnic percentages, ancestry timeline, haplogroups, and Neanderthal DNA percentage in your final report. If you opt for the second option, your final report will also include health-related results.
Sample Collection Type
Saliva
Genetic Markers Checked
570,000+
Geographic Regions Covered
150 Worldwide Regions
Ancestral Makeup Report
Paternal Lineage
Maternal Lineage
Neanderthal Percentage
Native American DNA Coverage
Jewish DNA Coverage
Cousin matching
Database Size
2,000,000
Family Tree Integration
Chromosome Browser
Health Report
Average Result Time
6-8 Weeks
Research Participation
Raw Data Upload
Raw Data Download
Technology
Illumina OmniExpress
Privacy and Security
23andMe stores your personal info separately from your genetic material for complete anonymity. The company will never share or sell your personal or genetic info without your explicit consent. It will use your data for research purposes, however, as aggregated data cannot be used to positively identify you as an individual. To keep your connection with its website safe, 23andMe uses SSL technology and follows the latest security standards in the industry.

Compare Ratings

Helix
FINAL RATING
9.0/10
Scope Of DNA Test(s)
Test Processing Times
Privacy & Security
Value For Money
Overall Experience
23andMe
FINAL RATING
9.7/10
Scope Of DNA Test(s)
Test Processing Times
Privacy & Security
Value For Money
Overall Experience

Compare User Reviews

Helix
  • Submitted By Patricia T. on 09/05/2018
    Helix is an amazing company for discovering more about yourself through your DNA. I am more than satisfied with what the value I received for my money. However, the company (and its partners) really needs to work on speeding up test processing times. I waited for my results for 2 months, which was frustrating, to say the least. Other than that, it is a flawless service and you will not regret using it for your DNA explorations.
  • Submitted By Dennis Bell on 08/25/2018
    Helix is a good company with partnerships with all the famous brands in the industry. I chose to do an ancestry test via Helix because I wanted easy access to other information from my DNA - which is exactly what I got. The whole procedure is fast and easy to follow, and I received my results sooner than I expected. Honest recommendation.
  • Submitted By Donna Hoffman on 08/19/2018
    Sent my sample in early May, it is now August 19 and still cannot access results. I have contacted both Helix and Insitome, followed all instructions and it is not working. I was told I could print out the things I want but, if I can not access it, I can not print it out. I am told it is working on their end and thats great, does me no good though. I have nothing good to say.
  • Submitted By David Kiehl on 03/24/2018
    Helix charges $13.67 for 2 day Fed Ex delivery. Don't do it the ground shipping is faster Complaint to Helix with response "Dang Lu Sat 3/24/2018, 12:32 AM Hello David, Based on the order history, it looks like the order was placed on 3/21/2018 at 5:05 PM which would be too late for FedEx to pick up the package. The order was fulfilled and picked up by FedEx on 3/22/2018. Once FedEx picks up the order, it is out of Helix's hands on the shipping portion. I understand your frustration, however cannot provide a refund for the shipping. Thank you, Dang Lu Helix Customer Care My response to Helix I guess I am confused. Your site states 2-day shipping, I paid you, not Fed Ex for 2-day shipping. Therefore you are legally responsible for the guarantee for 2-day shipping. I appreciate your offer for a discount which should be in conjunction with a refund, for a service that you offer but was not fulfilled. I am very unhappy with your substandard business practices and will keep this in mind before using your company again. Rest assured, I will be certain to inform potential customers as well as legal authorities of this travesty & illegal practice. I would strongly suggest a disclaimer stating that due to using an unreliable shipping partner, or total apathy by Helix or Fed Express, that rush 2-day delivery will most likely arrive after our usual 5-7 day ground shipping. Not including delays due to weather, flocks of migratory birds or butterflies, the occasional person tying helium balloons to a lounge chair and infiltrating airspace whether occupied by aircraft or not and any other lame excuse we can concoct.
23andMe
  • Submitted By Anna Bennett on 09/02/2018
    My daughter bought me this test and I was amazed (to say the least) to learn of my origins! It looks like I'm mostly from Europe. Fascinating!
  • Submitted By Havier Torres on 08/27/2018
    23 and me is the best DNA testing company there is. I love researching my ancestry and did a couple of tests with other famous companies - my experience with 23 and me has been the best so far. Apart from learning a lot about my heritage, I also received a health report - this is something only 23 and me provides. The test gives great value for the money spent and I plan on buying it as a Christmas gift to my family.
  • Submitted By D. Collins on 08/19/2018
    This has been an amazing experience. I learned so much and had a lot of fun along the way. Thank you!
  • Submitted By Sharon on 08/16/2018
    I selected 23 and me for DNA testing because two friends had used this company, and they recommended it. Even though the quoted time is approximately 6-8 weeks, theirs was completed in approximately 4 weeks. My experience has been less satisfactory. My sample was mailed in June, and notification was received 2 days later stating the sample had been received and testing was underway. For 5 weeks, my status remained at the point where they were reading the chip. Although this seemed like an unrealistic time, I assumed they simply were not updating my account the first few weeks. After 5 weeks at the same stage, I surmised that the company was either a scam or they have inept employees. I had entered our contract in good will and completed a gamut of questions so my results could be used to further research. As a research scientist, the company had lost all credibility and I would never trust them to participate in ethical research. I changed my status, disallowing the company to use my DNA results for any type of research. Then I received an e-mail stating that my results would be delayed a few more weeks because of a computer upgrade. In the meantime, I began reading reviews. Some customers who submitted their DNA after mine was submitted had already received their results. Others had received a message regarding the additional delay due to computer delay. It's been almost 2 months since the notification that they received my sample. There has been no change in the status of my sample. I have wasted $200. Since the company has not lived up to the advertisement, and have proven to be untrustworthy, any results they provide in the future will be suspect. My intent had been to give these kits to friends and family at Christmas. Now that it has become evident that 23 and me is not a reputable company, I will research other companies who provide this service.

Winner

23andMe is an impressive DNA testing provider featuring a staggering user count, paired with cutting-edge tools for chromosome browsing, biogeographical ancestry analysis, and health-related results. Read all about this exceptional service in our detailed 23andMe review.

* All the prices on this website are subject to change without notice. While we put a great deal of effort into making sure that all the prices are accurate, one or more products may have outdated prices. Please visit the specific product’s official website for exact prices.
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