23andMe VS Helix

UPDATED Jun. 2018
Table Of Contents+

After making the initial decision to explore your ancestry and genetic origins, you are faced with a multitude of nuances, separating one ancestry DNA testing company from the next. Helix and 23andMe are both excellent choices for the task at hand, but one will certainly come out on top once you identify your specific needs and expectations. Their services, although high-quality and professional, differ in small but important aspects, even though they seemingly do the same thing. Our comparison will help you spot those differences between Helix and 23andMe, allowing you to make an optimal and fully personalized choice.

Helix
All DNA Tests In One Place
VS
23andMe
Explore your ancestral origins

Highlights

Helix
Helix is a DNA testing company that performs the sequencing of your DNA and applies the results to an incredible number of different testing solutions offered by its wide range of partners.
  • Processing laboratories with CLIA & CAP accreditations
  • Impressive variety of different DNA testing solutions
  • Experienced team of scientists and genetic advisors
  • Price: $59.99
  • Shipping:
23andMe
Besides offering one of the most reliable ancestry DNA tests, 23andMe is also the only company to provide health results in your final report, indicating numerous health risks and genetic traits.
  • Health reports show potential for hereditary conditions
  • 570,000 genetic markers checked within Ancestry Service
  • Company Database contains around 2 million registered users
  • Price: $99.00
  • Shipping:Worldwide (Not Available In All Countries)

Compare Features

Helix
Tests
Sample Collection Type
Genetic Markers Checked
Geographic Regions Covered
Ancestral Makeup Report
Paternal Lineage
Maternal Lineage
Neanderthal Percentage
Native American DNA Coverage
Jewish DNA Coverage
Cousin matching
Database Size
Family Tree Integration
Chromosome Browser
Health Report
Average Result Time
Research Participation
Raw Data Upload
Raw Data Download
Technology
Privacy and Security
23andMe
Tests
23andMe offers the following ancestry DNA testing solutions: - Ancestry Service - Health + Ancestry Service With Ancestry Service, you receive an overview of your ethnic percentages, ancestry timeline, haplogroups, and Neanderthal DNA percentage in your final report. If you opt for the second option, your final report will also include health-related results.
Sample Collection Type
Saliva
Genetic Markers Checked
570,000+
Geographic Regions Covered
150 Worldwide Regions
Ancestral Makeup Report
Paternal Lineage
Maternal Lineage
Neanderthal Percentage
Native American DNA Coverage
Jewish DNA Coverage
Cousin matching
Database Size
2,000,000
Family Tree Integration
Chromosome Browser
Health Report
Average Result Time
6-8 Weeks
Research Participation
Raw Data Upload
Raw Data Download
Technology
Illumina OmniExpress
Privacy and Security
23andMe stores your personal info separately from your genetic material for complete anonymity. The company will never share or sell your personal or genetic info without your explicit consent. It will use your data for research purposes, however, as aggregated data cannot be used to positively identify you as an individual. To keep your connection with its website safe, 23andMe uses SSL technology and follows the latest security standards in the industry.

Compare Ratings

Helix
FINAL RATING
9.0/10
Scope Of DNA Test(s)
Test Processing Times
Privacy & Security
Value For Money
Overall Experience
23andMe
FINAL RATING
7.5/10
Scope Of DNA Test(s)
Test Processing Times
Privacy & Security
Value For Money
Overall Experience

Compare User Reviews

Helix
  • Submitted By David Kiehl on 03/24/2018
    Helix charges $13.67 for 2 day Fed Ex delivery. Don't do it the ground shipping is faster Complaint to Helix with response "Dang Lu Sat 3/24/2018, 12:32 AM Hello David, Based on the order history, it looks like the order was placed on 3/21/2018 at 5:05 PM which would be too late for FedEx to pick up the package. The order was fulfilled and picked up by FedEx on 3/22/2018. Once FedEx picks up the order, it is out of Helix's hands on the shipping portion. I understand your frustration, however cannot provide a refund for the shipping. Thank you, Dang Lu Helix Customer Care My response to Helix I guess I am confused. Your site states 2-day shipping, I paid you, not Fed Ex for 2-day shipping. Therefore you are legally responsible for the guarantee for 2-day shipping. I appreciate your offer for a discount which should be in conjunction with a refund, for a service that you offer but was not fulfilled. I am very unhappy with your substandard business practices and will keep this in mind before using your company again. Rest assured, I will be certain to inform potential customers as well as legal authorities of this travesty & illegal practice. I would strongly suggest a disclaimer stating that due to using an unreliable shipping partner, or total apathy by Helix or Fed Express, that rush 2-day delivery will most likely arrive after our usual 5-7 day ground shipping. Not including delays due to weather, flocks of migratory birds or butterflies, the occasional person tying helium balloons to a lounge chair and infiltrating airspace whether occupied by aircraft or not and any other lame excuse we can concoct.
  • Submitted By Ian Black on 03/11/2018
    Can't believe this! I just did the test and all of a sudden, I can order a bunch more without having to do pretty much anything.
  • Submitted By Jayna Moore on 01/27/2018
    Great choice, great prices, superb service!
  • Submitted By Jake Thomas on 12/22/2017
    The kit took a while to arrive but it was smooth sailing from there.
23andMe
  • Submitted By Judah Davidson on 05/25/2018
    Being Ashkenazi Jewish and testing on 23andMe is basically useless. They categorize us as "100% European" and that sheds ZERO light on our actual ethnic breakdown. According to 23andMe, Ashkenazi Jews are "100% European" and on their ethnic breakdown, we have 0% of any European sub group, WTF🤦🏻‍............. Ashkenazi Jews on 23andMe are also "0% middle eastern." Did I mention their huge issue with "unassigned ancestry" and the nebulous "broadly" category? Save your money and wait until there are holiday sales, like DNA day and mothers day, and find a reputable company. 23andMe is garbage for ancestry testing, I can't address the health testing of their site...
  • Submitted By Dorothy Clark on 05/20/2018
    I purchased 23andme tests for my entire family after my grandfather died and I felt a sudden need to learn more about my family and ancestors. I found a ton of matches online, learned everything about my paternal line and even managed to get a family surname book for my grandfather. 23andme helped me solve a puzzle I though impossible and I would definitely recommed it to all people out there having questions about their ancestors and immediate family.
  • Submitted By Clara Jennings on 05/19/2018
    The only dna test that gave me health report on top of my ancestry! Very interesting results and def worth the price.
  • Submitted By Niki Chiaroscuro on 05/17/2018
    I would give this company ZERO stars if that were possible. It was a waste of $, X & saliva. A lot of inaccurate & vague percentages. No ethnicities found, just a lot of continents & percentages to countinents. SAVE YOUR MONEY!

Winner

Helix is a DNA testing hub that incorporates the testing portfolios of numerous companies and puts them all under one roof, resulting in probably the most impressive DNA testing online store on the market. Read our dedicated Helix review to learn all about the company, its impeccable service, and numerous testing solutions.

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