Ancestry DNA testing companies brought genetic genealogy to the general public. Although commercially available ancestry tests are all similar, the differences between them can make or break the entire experience for you. Our comparison between National Geographic Ancestry Test and Living DNA will show you the right way to approach your ancestry examination, as well as crucial aspects to keep in mind. The best way to go about things here is defining, in layman's terms, what you're most interested about; what you want to discover about your genetic ancestry and potential historic relatives. With that information, the choice between National Geographic Ancestry Test and Living DNA will be pretty evident.
- More than 800,000 participants in over 140 countries
- 60 reference populations for a complete ancestral layout
- Neanderthal DNA check and full autosomal, Y, and mt testing
- Price: $149.95
- 80 world regions covered, including 21 in the British Isles
- 15-fold analysis of 650,000 genetic markers in your genome
- Free shipping and result updates; raw DNA data download
- Price: $156.00
Compare User Reviews
- Submitted By Arthur Starr on 04/27/2019This company needs major improvement. I have been waiting since February 2019 after I paid and send a saliva sample. I have not received results nor have i been able to access the site. I have spoken to numerous individuals who supposedly represent Helix and each time was promised that the problems would be taken care of. None of this has helped. I am not recognized on the site after resending my information many times. I would avoid this program and warn others to do the same. At this point I am wondering if this is a scam. I subscribe toNational Geographic and trusted that they were involved with this company. I would give them a zero for a rating if it were allowed.
- Submitted By SZ on 09/03/2018I read some negative reviews online, and almost decided against buying the test. Fortunately, I changed my mind and did the test. I waited 10 weeks for my report to be ready and I learned a lot of things about my maternal and paternal ancestry. I was not disappointed and I recommend going with National Geographic if you want to find out more about your ancestors. The test is worth every penny, if you understand what you are getting out of it.
- Submitted By Tanya on 08/13/2018I waited a long time to receive my results. While I was not disappointed with my report, I did expect a bit more from National Geographic.
- Submitted By Cynthia on 07/30/2018I am utterly flabbergasted by this product. It has been a year since I submitted by samples and until now I have yet to receive my results. I wrote several emails and in the beginning the first reason was ‘some delays due to change of labs’ then when I asked again ‘delays due to IT issues of uploading results’ and then when I asked again recently it was met with silence and just simply no reply. I have now asked them for a refund but again no reply. I really recommend that you do not purchase this at all. It is really a very annoying situation and I regret getting this - they basically took the money and gave me nothing. Reading some of the reviews here make it sound like some people actually received results - how? Why did I not receive mine? It makes me so disappointed. Is there a board I can complain to formally? It really is a scam with the Nat Geo name ! If I could give zero I would but this system’s minimum is 1 star
- Submitted By RCCCCcweraer on 05/11/2019You do not want to use LivingDNA. They have operational and lab issues. They are disorganized, unable to respond even within a week to a question. They apparently outsource to two different labs in different countries and yet their business is in England. We started the process in January as as of today, no results. It doesn't matter if their testing is good, we can't get our results and how much confidence can we have when they are not operationally sound?
- Submitted By JBobela 05/03/2019I submitted my Livingdna test and received an acknowledgement on Jan 8, 2019. I subsequently checked my account and found my dna test was pending with a scheduled completion date of April 2, 2019. So far so good. Then in the beginning of April the problems began. First I couldn’t login—response was that there was an incorrect entry; I couldn’t find a hot button to request password reset on the login page. Once resolved and I logged in, my account did not show any pending or completed tests—my account is there but no tests. Several emails later, I am repeatedly informed there was a system upgrade and all should be resolved. Each time I log in, there are no pending or completed tests. It is May 3, 2019 and I still have nothing. Clearing history and cache does nothing to solve the problem as they suggest. Very disappointed. The grand reviews by major media outlets can’t be true. Stick with the tried and true ancestry sites.
- Submitted By DChane on 03/03/2019Living DNA never received my test and I have been asking for a replacement test or refund and they are not responding. I have been communicating with them via email (the only way I've found to contact them in the US) and they are radio silent after two months. Buyer beware - their support is non-existent.
- Submitted By Steve on 03/01/2019Good results for geneology, have uploaded the dna results into various databases without issue. Everything delivered on time, no problem. Deducted 1 star because the cousin match feature still not running but since you can now upload elsewhere perhaps not a big deal
Living DNA provides the broadest geographical coverage of matching ancestry and ethnicity, with the English Isles represented with 21 regions. Raw DNA results are also offered for potential matching with different databases and genealogy research websites. Read all about the company's testing options in our detailed Living DNA review.