Ancestry DNA exploration is an exciting journey into the past, but one you must design for yourself. The best way to go about it is mapping the main questions you want to be answered, once the results are complete. Our comparative view of Living DNA and Family Tree DNA paints the picture of two of the best ancestry DNA testing providers on the market. The journey back will be smooth with either one, yet one will always answer more questions than the other, depending on the "maps" you've drawn for yourself. Read all about databases, region coverage, DNA markers checked, and other result components compared between Living DNA and Family Tree DNA.
- 80 world regions covered, including 21 in the British Isles
- 15-fold analysis of 650,000 genetic markers in your genome
- Free shipping and result updates; raw DNA data download
- Price: $156.00
- The widest array of different DNA tests on the market
- Free updates of your test results after the initial order
- Free transfer of raw data from AncestryDNA & 23andME
- Price: $79.00
Compare User Reviews
- Submitted By RCCCCcweraer on 05/11/2019You do not want to use LivingDNA. They have operational and lab issues. They are disorganized, unable to respond even within a week to a question. They apparently outsource to two different labs in different countries and yet their business is in England. We started the process in January as as of today, no results. It doesn't matter if their testing is good, we can't get our results and how much confidence can we have when they are not operationally sound?
- Submitted By JBobela 05/03/2019I submitted my Livingdna test and received an acknowledgement on Jan 8, 2019. I subsequently checked my account and found my dna test was pending with a scheduled completion date of April 2, 2019. So far so good. Then in the beginning of April the problems began. First I couldn’t login—response was that there was an incorrect entry; I couldn’t find a hot button to request password reset on the login page. Once resolved and I logged in, my account did not show any pending or completed tests—my account is there but no tests. Several emails later, I am repeatedly informed there was a system upgrade and all should be resolved. Each time I log in, there are no pending or completed tests. It is May 3, 2019 and I still have nothing. Clearing history and cache does nothing to solve the problem as they suggest. Very disappointed. The grand reviews by major media outlets can’t be true. Stick with the tried and true ancestry sites.
- Submitted By DChane on 03/03/2019Living DNA never received my test and I have been asking for a replacement test or refund and they are not responding. I have been communicating with them via email (the only way I've found to contact them in the US) and they are radio silent after two months. Buyer beware - their support is non-existent.
- Submitted By Steve on 03/01/2019Good results for geneology, have uploaded the dna results into various databases without issue. Everything delivered on time, no problem. Deducted 1 star because the cousin match feature still not running but since you can now upload elsewhere perhaps not a big deal
- Submitted By Lisa Rollins on 04/02/2019My boyfriend and I mailed in our Family Tree DNA results together on same day. My boyfriend rec'd notice from FT DNA about 1 week later that his kit was rec'd and he got his test results back in about 3 weeks. It took about 3 or 4 weeks for FTDNA just to send me notice that my kit was received and after two (2) months, I still have not gotten any results back. I had to contact them as I received no word or any explanation. I asked for a refund as I do not trust results at this point and I was told that my kit was just caught up in a "general delay" and they "don't do refunds". Why it took my boyfriend 3 weeks and here I am 9 weeks later... still waiting in SC.
- Submitted By Laurie Bates on 04/02/2019I sent my DNA in which was received on Feb. 25, the timetable for my results was March, then their was a delay posting and they would not get to my DNA for processing until April 1-15. Now today, April 2, there is a posting that there is another delay with dates to get to my DNA for processing is April 15 - April 30. What is up with these delays? I tried their chat at 11:30am, and found them off line. I have never seen such run around for DNA testing, this is not my first time. With their chat off and these delays, I'm thinking I got taken to the cleaners with this one. No legit company comes up with such delays going out past 60 days and turns off their chat during listed business hours. So from my experience, don't spend money for something that will just be delayed over and over. I am extremely disappointed. I have to list at least 1 star in order to post, otherwise, there would be minus stars.
- Submitted By ARCADIO DE JESUS on 01/25/2019I have done testing with 23andMe, Ancestry an and FTDNA, and believe me, there isn't any way, that 23andMe and Ancestry can compare, with FTDNA. If you test your DNA with FTDNA, and you give them the ok, they will send it to National Geographic for more testing.
- Submitted By K. Horkey on 01/14/2019I was able to upload my autosomal DNA file from Ancestry and get my matches for free. I paid $19.99 to have my Origins and Ancient Origins report. The ethnicity estimates matched up reasonably close with Ancestry's estimates. It was also interesting to get my Ancient Origins results and learn about ancient history and migrations of my ancestors. It is not a good site, in my opinion, to find relatives, as most people use Ancestry or 23andMe for that. None of my matches were surnames that I recognized, unlike on Ancestry where I was matched with all my relatives that I know in real life. I am glad that I originally took my autosomal test with Ancestry but it was a nice perk to be allowed to use the data to get services from this site.
Living DNA provides the broadest geographical coverage of matching ancestry and ethnicity, with the English Isles represented with 21 regions. Raw DNA results are also offered for potential matching with different databases and genealogy research websites. Read all about the company's testing options in our detailed Living DNA review.