After making the initial decision to explore your ancestry and genetic origins, you are faced with a multitude of nuances, separating one ancestry DNA testing company from the next. 23andMe and Living DNA are both excellent choices for the task at hand, but one will certainly come out on top once you identify your specific needs and expectations. Their services, although high-quality and professional, differ in small but important aspects, even though they seemingly do the same thing. Our comparison will help you spot those differences between 23andMe and Living DNA, allowing you to make an optimal and fully personalized choice.
- Health reports show potential for hereditary conditions
- 570,000 genetic markers checked within Ancestry Service
- Company Database contains around 2 million registered users
- Price: $99.00
- Shipping:Worldwide (Not Available In All Countries)
- 80 world regions covered, including 21 in the British Isles
- 15-fold analysis of 650,000 genetic markers in your genome
- Free shipping and result updates; raw DNA data download
- Price: $156.00
Compare User Reviews
- Submitted By Sir Francis Baron Von Ross. on 03/19/2019After my stepfather passed away as he was the only father who I knew growing up I did the 23andme DNA to see if I had family or cousins on my real fathers side. I was shocked to learn I had so many people related to me. Everyone was so excited at first but then that faded very fast. Then I found 1st cousins and was great but then they did not bother to talk with me and realized I was not welcomed on my real fathers side. I am all by myself now since no one cares about me. It's a shame that people just don't care if they hurt a person. All I can say is you may be hurt by others but doing the 23andme DNA sure was great.
- Submitted By Walt Jenner on 01/16/2019I did the 23andme test and I found it simple to perform and easy to read the results. After submitting my saliva, it took about 4 weeks to process. I did this around the Christmas holiday, so they were perhaps running a little slower than they would during the summer. I didn't expect to see any "family secrets" revealed, so that wasn't a reason for me to take the test. However, my results DID reveal a family secret: my Aunt is my half-aunt. Whoops! So even if you don't expect to see family secrets, remember that you might reveal one. I wish the 23andme web site would pool "matching relatives" into groups so I can more easily determine which side of the family all the relative matches are from. Sure, it'd be easy if I had my entire family take the test, but many are deceased. And with a surprise half-aunt in the picture, I don't want to ask anyone.
- Submitted By Anna Bennett on 09/02/2018My daughter bought me this test and I was amazed (to say the least) to learn of my origins! It looks like I'm mostly from Europe. Fascinating!
- Submitted By Havier Torres on 08/27/201823 and me is the best DNA testing company there is. I love researching my ancestry and did a couple of tests with other famous companies - my experience with 23 and me has been the best so far. Apart from learning a lot about my heritage, I also received a health report - this is something only 23 and me provides. The test gives great value for the money spent and I plan on buying it as a Christmas gift to my family.
- Submitted By RCCCCcweraer on 05/11/2019You do not want to use LivingDNA. They have operational and lab issues. They are disorganized, unable to respond even within a week to a question. They apparently outsource to two different labs in different countries and yet their business is in England. We started the process in January as as of today, no results. It doesn't matter if their testing is good, we can't get our results and how much confidence can we have when they are not operationally sound?
- Submitted By JBobela 05/03/2019I submitted my Livingdna test and received an acknowledgement on Jan 8, 2019. I subsequently checked my account and found my dna test was pending with a scheduled completion date of April 2, 2019. So far so good. Then in the beginning of April the problems began. First I couldn’t login—response was that there was an incorrect entry; I couldn’t find a hot button to request password reset on the login page. Once resolved and I logged in, my account did not show any pending or completed tests—my account is there but no tests. Several emails later, I am repeatedly informed there was a system upgrade and all should be resolved. Each time I log in, there are no pending or completed tests. It is May 3, 2019 and I still have nothing. Clearing history and cache does nothing to solve the problem as they suggest. Very disappointed. The grand reviews by major media outlets can’t be true. Stick with the tried and true ancestry sites.
- Submitted By DChane on 03/03/2019Living DNA never received my test and I have been asking for a replacement test or refund and they are not responding. I have been communicating with them via email (the only way I've found to contact them in the US) and they are radio silent after two months. Buyer beware - their support is non-existent.
- Submitted By Steve on 03/01/2019Good results for geneology, have uploaded the dna results into various databases without issue. Everything delivered on time, no problem. Deducted 1 star because the cousin match feature still not running but since you can now upload elsewhere perhaps not a big deal
23andMe is an impressive DNA testing provider featuring a staggering user count, paired with cutting-edge tools for chromosome browsing, biogeographical ancestry analysis, and health-related results. Read all about this exceptional service in our detailed 23andMe review.